The services that will make your stay at our wellness centre in Merano extra-special

A real commitment to make your stay unforgettable

  • Multi-lingual concierge
  • Translation service
  • International newspapers and magazines
  • Currency exchange service
  • Internet point and Wi-Fi
  • 24 hour on-call doctor
  • Pharmacy onsite
  • Laundry service
  • Parking service
  • Outdoor and indoor pools
  • Hairdresser
  • Sauna, Kneipp paths and Turkish bath
  • Personal Trainer
  • Gym and fitness centre


The hotel can organise private "Limousine" transfers on request to and from the airport, subject to an extra charge. Shuttle service on Fridays, Saturdays and Sundays between the Palace and the Venezia airport.

For further information contact the concierge directly.


Customer service offers guests a babysitting service for the entire duration of your stay: on request, and with at least 24 hours prior notice, we can provide an experienced carer for our little guests. This service is subject to an additional hourly or daily rate. Contact the concierge directly for information and reservations.


Small animals allowed on request at an additional charge of € 45.00 per day, excluding food. You must indicate this preference during the reservation phase, to enable appropriate arrangements to be made to accommodate your request.

Room amenities

  • Bose sound system
  • Internet Wi-Fi access
  • Bose iPod docking station
  • Tempur pillows
  • Headset for Fitness activities
  • Safe
  • Hairdryer
  • DVD player
  • Multi-line phone
  • Printer and fax on request
  • Large flatscreen LED TV
  • Satellite channels
  • Slippers
  • Bathrobes (towels should be obvious for a luxury hotel)
  • Housekeeping service (twice daily)
  • Fridge/minibar
  • Additional duvet and blankets

Swimming pool

The outdoor swimming pool is operational and heated from 1st May to 31st October. The indoor swimming pool is operational and heated throughout the year.

For any request or information please contact us directly